Returns & Exchanges
At Rasa, we want you to love your wellness ritual, which is why we offer a 30-day satisfaction guarantee on all our adaptogenic blends. If a flavor doesn't suit your palate, we are committed to making it right through a refund or store credit.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of receiving your order with your order number and the reason for your return.
- 2.Review & Approval
Our team will review your request within 48 hours to ensure it meets our quality guarantee standards and provide further instructions.
- 3.Shipment or Disposal
Due to food safety regulations, we often do not require you to ship open bags back to us; we may ask you to share the blend with a friend instead.
- 4.Receive Your Refund
Once approved, your refund will be processed back to your original payment method or issued as store credit within 5-7 business days.